Jun 28, 2022
Apple Pay is one of the most advanced and extensively used payment processing technology currently available. It manages the whole of the transaction from inside your iPhone. Because 65 percent of merchants in the United States accept Apple Pay, you may shop confidently at most large retail locations with nothing but your phone in your hand.
However, Apple Pay is not perfect and does have certain drawbacks. Even though this functionality fails very seldom, it is nevertheless possible for it to do so. And you don't want to be at the pay register when it happens, mainly if you don't carry cash with you like you used to. Fortunately, the majority of concerns with Apple Pay may be swiftly remedied. The following are some basic and practical suggestions that may be used to get Apple Pay back up and to run when it has stopped operating correctly.
Check first and foremost to see whether the point-of-sale (POS) machine is set up to accept payments made using Apple Pay. Even while mobile wallets are well-known payment methods accepted by the vast majority of big stores in the United States, it is still not safe to assume that all businesses will get them just because so many major retailers do.
It would help if you attempted resetting your iPhone before doing additional in-depth troubleshooting procedures. Do not ignore this piece of advice. Your device's memory will be refreshed, and any temporary cache causing issues with the Apple Pay function will be removed if you restart your device.
After you have established that the shop in question has a POS terminal, proceed to verify the status of the service over the internet. Apple Pay is only seldom unavailable. However, while Apple is executing system-wide maintenance scans and repairs, the company may choose to suspend Apple Pay services in some locations temporarily. Also, checking the status won't take more than a minute and a half of your time since it can be done in that time. Go to the website Apple provides for its System Status and check for the Apple Pay and Wallet headings.
If you see an error message informing you that your Wallet cannot identify your card, you must first deactivate Apple Pay for your Apple ID account and then reactivate it.
Your default payment method will always be used by Apple Pay, regardless of whether the purchase was made online or in-store. Even though this functionality speeds up the checkout process, the NFC chips on point-of-sale terminals do not always correctly scan Apple Pay. In these circumstances, you will need to pick the card you want to use manually. Double-clicking the Side or Home button will take you to the Wallet app, where you can choose the card you wish to use for the transaction. This will allow you to pay for items using a card manually.
If you have previously attempted to choose a card manually, you may need to delete some cards, add some new ones, and reorder the ones in the Wallet app. This advice is most useful for people with more than one card. Keeping a card that doesn't work in your Wallet app puts all the other cards you have entered at risk, which might lead to payment issues. There is also a possibility that freshly added credit cards may not register with Apple Pay immediately once they have been added. The system may need some time to read and update your payment choices. This is particularly true if the billing address associated with your new credit card has been changed.
When deleting and adding credit cards, if you get an error popup that states "Address did not match," it's possible that you need to alter your billing address.
Check to verify that push notifications for Apple Pay are turned on. Although they do not directly influence the app's functionality, timely transaction alerts are friendly when setting payments, mainly if you are adding and deleting cards. This is especially true if you are using Apple Pay. You risk missing important error alerts and system upgrades in the worst-case scenario.
Check the date and time on your device if you are experiencing problems adding or deleting credit cards from the Apple Pay app on your iPhone or iPad. It's possible that you modified it inadvertently.
There is a reasonable probability that the problem you are having with Apple Pay was previously experienced by another customer who uses the service. Obtain assistance from them.